Privacy Policy

Introduction

Welcome to https://jacksonville-spinal-decompression-therapy.alertblitz.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is always protected. This Privacy Policy explains how we collect, use, and safeguard the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://jacksonville-spinal-decompression-therapy.alertblitz.com.
Any mobile applications or software developed by us.
Services and products offered through these platforms.
Interactions with our users via email, phone, text messages, or other communication channels.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform, as they have their own privacy policies governing user data collection and use.

Processing Activities

Our Privacy Policy guides how we engage in the following activities:

Account Management: When you create an account with us, we collect and store your account information, including your name, contact details, and login credentials.
Payment Transactions: We process payment information securely to facilitate transactions for our products or services. This includes credit/debit card details, billing addresses, and payment history.
Financial Records: For financial-related inquiries or services, we may collect and retain financial records and banking information.
Purchase History: Details of your purchases, including products or services acquired through our platform, are recorded for record-keeping and improvement purposes.
Device Identification: We may access mobile device identifiers to enhance user experience and troubleshoot technical issues.
Location Data: With your consent, we can collect location data to provide personalized content or services.
Feedback and Reviews: Any feedback, ratings, or reviews you submit to us are valuable for improving our offerings.
Social Media Integration: If you choose to connect your social media accounts, we may access and store your public profile information.
Product Interactions: We track user interactions with our products to analyze usage patterns and preferences.

Personal Data Collection

The personal data we collect is diverse and essential for providing and enhancing our services. Here’s a detailed breakdown:

Account Information: This includes your name, email address, username, and password hash (for security).
Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transaction processing.
Financial Records: We may retain financial data related to transactions, including bank account information (if provided) for accounting purposes.
Purchase Information: Product or service details, quantities, and purchase timestamps are recorded for order fulfillment and analytics.
Mobile Device IDs: Unique identifiers like IP addresses, device types, and operating system versions help us personalize content.
Location Data: With user consent, we collect geographic coordinates to provide location-based services.
Feedback and Communication: Any comments, inquiries, or messages you send to our team are stored for reference and improvement.
Social Media Profiles: Publicly available information from social media platforms can be accessed with your permission for personalized content.
Product Interactions: Data on how you interact with our products, such as clicks, views, and purchases, is used for analytics and personalization.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These ensure basic functions of our website, like secure login and session management.
Preference Cookies: Used to remember your preferences and settings for a personalized experience.
Analytics Cookies: Track user interactions and behavior on our site to improve performance and functionality.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies that balance the need for record-keeping with user privacy:

Account Information: Retained indefinitely until account deletion is requested by the user.
Payment Details: Securely stored for transaction records, typically up to 7 years after the last activity.
Financial Records: Kept for accounting purposes, generally for a period of 5-7 years.
Purchase History: Stored for 18 months to improve customer experience and analytics.
Location Data: Deleted once it is no longer needed for the purpose it was collected.
Feedback and Communication: Retained indefinitely for customer support and improvement.
Social Media Integration: Data access is limited to what users choose to share, and we delete it when user accounts are deactivated.
Product Interactions: Analyzed data is aggregated and retained for a period of 2 years for continuous improvement.

Your Privacy Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: Correct any inaccurate or incomplete data we possess.
Erasure (Right to be Forgotten): Ask for the deletion of your data if there is no valid reason for retaining it.
Restriction: Limit our use and processing of your data under certain conditions.
Data Portability: Receive your personal information in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from decisions based solely on automated processing.
Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about their privacy rights.

Contact Us

For any inquiries, unsubscribe requests, or data-related issues, please reach out to us:

Email: [email protected]
Mail: [Our Physical Address]

We appreciate your trust in our services, and we are committed to protecting your privacy throughout your journey with us.